Privacy policy
Last updated: June 2026
This Privacy Policy explains how Maison & Harper collects, uses, and protects your personal information when you visit our website, place an order, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Company Information
Maison & Harper
Personal Information We Collect
When you use our website, we may collect the following information:
• Full name
• Billing and shipping address
• Email address
• Phone number
• Order and payment information
• Customer service communications
• IP address
• Device and browser information
• Website activity and interaction data
• Information collected through cookies and similar technologies
How We Use Your Information
We use your personal information to:
• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website, products, and services
• Prevent fraud and maintain website security
• Send promotional communications where permitted by law
• Comply with legal obligations
Sharing Your Information
We may share your information with trusted third parties necessary to operate our business, including:
• Shopify (website hosting and checkout services)
• Payment providers
• Shipping and fulfillment partners
• Marketing and analytics providers, including Meta (Facebook & Instagram) and Google
We do not sell, rent, or trade your personal information to third parties.
International Data Transfers
Your personal information may be processed and stored outside your country of residence, including Canada, the United States, and other countries where our service providers operate.
Where required by law, we implement appropriate safeguards to protect your personal data.
Cookies & Tracking Technologies
Our website uses cookies, pixels, and similar technologies to:
• Improve website functionality
• Analyze website traffic
• Personalize your shopping experience
• Measure advertising performance
You can manage or disable cookies through your browser settings at any time.
Please note that disabling cookies may affect website functionality.
Data Retention
We retain personal information only for as long as necessary to:
• Fulfill orders
• Provide customer support
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Request data portability
• Withdraw consent where applicable
To exercise any of these rights, please contact us at:
Children's Privacy
Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, misuse, or loss.
However, no method of transmission over the internet is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Maison & Harper