Terms of service
Last updated: June 2026
These Terms & Conditions apply to all purchases made through the Maison & Harper website.
By placing an order on our website, you agree to these Terms & Conditions, our Privacy Policy, Return Policy, and Shipping Policy.
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Applicability
By using our website and placing an order, you agree to be bound by these Terms & Conditions.
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Product Information
We make every effort to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate.
However, errors, inaccuracies, or omissions may occasionally occur. Maison & Harper reserves the right to correct any errors and update information at any time without prior notice.
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Ordering and Payment
• Orders are processed only after full payment has been received.
• Available payment methods may vary depending on your location.
• Customers are responsible for providing accurate billing and shipping information.
• Maison & Harper reserves the right to refuse or cancel any order suspected of fraud or unauthorized activity.
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Processing and Delivery
Processing Time:
1–3 business days
Estimated Delivery Time:
5–10 business days
Orders are shipped through our international fulfillment network.
Delivery times are estimates only and may vary due to customs clearance, carrier delays, weather conditions, public holidays, or other circumstances beyond our control.
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Returns and Refunds
Please refer to our separate Return Policy for complete information regarding returns, refunds, and exchanges.
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Order Changes and Cancellations
Once an order has been submitted, we cannot guarantee modifications or cancellations.
If you need assistance, please contact us as soon as possible at:
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Liability
Maison & Harper is not liable for any loss, theft, or damage occurring after an order has been marked as delivered by the shipping carrier.
Customers are responsible for providing a complete and accurate delivery address.
Maison & Harper shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.
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Intellectual Property
All content on this website, including but not limited to:
• Text
• Images
• Graphics
• Logos
• Branding
• Product descriptions
is the property of Maison & Harper and may not be copied, reproduced, distributed, or used without prior written permission.
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Complaints Procedure
If you have a complaint regarding our products or services, please contact us at:
We aim to respond to all inquiries within 5 business days.
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Force Majeure
Maison & Harper shall not be held responsible for delays or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:
• Natural disasters
• Customs delays
• Transportation disruptions
• Government actions
• Labor disputes
• Internet or technical failures
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Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws.
Nothing in these Terms & Conditions limits any consumer rights that may be available under applicable consumer protection laws.
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Changes to These Terms
Maison & Harper reserves the right to update or modify these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this website.
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Contact Information
Maison & Harper